Privacy Policy
Information We Collect
When you book a class or contact us, we collect your name, phone number, and any information you provide about your practice history or physical limitations. This helps us provide appropriate guidance and ensure your safety during classes. If you purchase a membership or class package, we also collect payment information, though this is processed securely through our payment provider and we don't store your full card details on our systems.
How We Use Your Information
We use your contact details to confirm bookings, send class reminders, and notify you about schedule changes or cancellations. If you've opted in, we'll also send occasional updates about workshops, retreats, and special events. We never sell or share your information with third parties for marketing purposes. Your practice history and any notes about injuries or modifications are kept confidential and only shared with instructors who need that information to teach you safely.
Data Storage and Security
Your information is stored securely on our booking system and our internal records. We keep this data for as long as you're an active student, plus a reasonable period afterward in case you return to practice with us. Physical records are kept in locked filing cabinets at the studio, and digital records are password-protected. Only authorized staff members have access to student information, and they're trained on privacy practices.
Your Rights
You have the right to access the information we hold about you, request corrections if anything is inaccurate, or ask us to delete your data entirely. If you want to opt out of promotional communications, you can let us know anytime and we'll remove you from those lists while keeping the essential information needed for class bookings. To exercise any of these rights, simply contact us at the studio or call during business hours.
Cookies and Website Data
Our website uses basic cookies to remember your booking preferences and keep you logged in if you create an account. We don't use tracking cookies or share data with advertising networks. For more details about our cookie practices, see our separate Cookies Policy.
Changes to This Policy
We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. Any significant changes will be posted on our website and, if you're a current student, we'll notify you directly. If you have questions about how we handle your information, we're happy to discuss our practices in person or over the phone.
Questions? Contact us at +44 3196 800620 or visit us at 2291 Victoria Road, Edinburgh W1A 1AA, United Kingdom.